A CRM for Manufacturing Isn't a
Luxury. It's a Necessity.

If spreadsheets, missed follow-ups, and inaccurate quotes are slowing

your growth, you’re using the wrong tool for the job.

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pipermind contact management software

Trusted by over 5,000 customers in more than 50 countries.

Best CRM Software for the
Manufacturing Industry

Streamline production, manage supplier relationships, and grow sales with CRM solutions built for manufacturers.

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What is a manufacturing CRM software?

CRM software for manufacturers enables you to optimize and simplify your operations. It provides valuable insights from customer 
data and generates essential reports, helping you track inventory, forecast demand, and drive business growth.

Boost Retention Efforts

Boost your upselling efforts and improve customer retention with a robust marketing analytics platform.

Streamlined Workflow Management

Allocate tasks to the appropriate teams, organize and oversee product shipments, and handle customer inquiries efficiently.

Enhanced Order Management

Import order data into your manufacturing CRM for a clear, bird’s-eye view of operations.

Testimonial-Based Growth

Improve manufacturing with customer feedback. Optimize processes and share positive testimonials to attract new business.

Boosted Manufacturing Efficiency

Manufacturing CRM software simplifies the delegation of time-consuming tasks such as email follow-ups and invoice reminders.

Automated Document Management

Send trackable files to clients, expedite deals with e-signatures, and ensure company-wide access to shared content across teams.

End-to-End Sales Pipeline Management

Track leads from initial inquiry through qualification, quotation, and final order fulfillment. This feature is crucial for managing complex sales cycles that often involve custom requirements, multiple stakeholders, and long lead times typical in manufacturing. 

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Quoting and Configuration (CPQ) Integration

Directly integrate CRM with Configure, Price, Quote (CPQ) tools or capabilities. This allows sales reps to quickly and accurately generate quotes for custom products based on current material costs, production capacity, and pre-approved pricing rules. 

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Service and Maintenance Management

Manage post-sale service contracts, schedule preventative maintenance, and log service tickets for equipment and products sold. For manufacturers of machinery or high-value goods, this feature is vital for building long-term customer relationships, ensuring product uptime, and generating recurring revenue from parts and service.

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Production System Data Sync

Seamlessly connect customer data with the Enterprise Resource Planning (ERP) and production systems. This feature provides a 360-degree view by linking customer orders to inventory levels, production schedules, and delivery timelines.

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Frequently Asked Questions

A manufacturing CRM is designed to manage customer relationships and streamline business operations, boosting customer engagement and satisfaction throughout the entire manufacturing process.

The ideal CRM for manufacturing seamlessly integrates with existing business operations, providing essential features such as workflow automation, marketing automation, and sales forecasting specifically designed for the manufacturing sector.

Implementing CRM software in manufacturing companies improves customer service management, streamlines the sales process, and offers valuable insights into customer data for more informed decision-making and accurate future sales forecasting.

A CRM designed for the manufacturing industry assists in managing customer interactions, streamlining customer service operations, and optimizing sales processes, resulting in improved efficiency and enhanced customer satisfaction.

To effectively manage customer relationships in a manufacturing company, utilize CRM systems to monitor existing customers, streamline customer service operations, and ensure high levels of satisfaction through consistent interactions.

CRM systems drive growth in manufacturing companies by improving sales forecasting and pipeline management, optimizing customer relationships, and boosting overall efficiency. They facilitate better decision-making and targeted marketing strategies, leading to increased revenue and enhanced customer satisfaction.

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